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- COVID-19 (Coronavirus)
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All Resources
- Small Business Assistance
- Resources for Employees
- Senior Citizen Resources
- Food Assistance
- Substance Use & Mental Health
- Environmental Cleaning Companies
Survey Opportunity!
Impact of COVID-19 Survey
- Please use the below link to participate in a vital survey to collect data on the economic impact of COVID-19. This data will be used to help advocate for resources to help now and in the coming weeks and months. Thank you!
Small Business Assistance
- On March 27, 2020, President Trump signed the CARES Act (Coronavirus Aid, Relief, and Economic Security Act). To view a Summary of the Small Business Owners Guide to the CARES Act, please click here.
- COVID-19 Resources and Guidance for Businesses from the Commonwealth of Massachusetts
- COVID-19 Business Services - MassHire Franklin Hampshire Career Center BizTeam
- WesternMass List of Business Resources: Hampden, Hampshire, Franklin, and Berkshire Counties
- On March 16, 2020, the Baker-Polito Administration announced a $10 Million Small Business Recovery Loan Fund to provide financial relief to small businesses and non-profits impacted by COVID-19. On March 20, 2020, the Administration announced that MassDevelopment’s Board of Directors will meet next week to vote on a partnership that will make an additional $10 million available for the Small Business Recovery Loan Fund. Massachusetts Growth Capital Corporation (MGCC) will receive and process all applications for this fund. Applications can be found on MGCC’s website at empoweringsmallbusiness.org.
- WorkShare Program (Secretary of Labor and Workforce Development) - In terms of employer-related services, the WorkShare program is one of the state’s primary tools to help small businesses avoid layoffs during a downturn. More information on that program can be found here.
- Western Massachusetts Economic Development Council COVID-19 Resources
- Small Business Loan Resources & Information (Small Business Administration)
- Massachusetts Emergency Management Agency (MEMA) Small Business Assistance for COVID-19
- The COVID-19 RELIEF for Small Businesses Act of 2020 was filed in the House, calling for the relaxing of loan requirements for small businesses, increased access to capital and Recovery Grants, which would provide up to $100,000 to small businesses that can demonstrate losses due to the outbreak. “The bill would create a new grant program to award up to $100,000 to small businesses that can demonstrate losses due to the outbreak. The grants may be used to address any purpose that would have been allowable under the EIDL program, including:
- providing paid sick leave to employees unable to work due to the direct effect of the coronavirus (COVID–19);
- maintaining payroll to retain employees during business disruptions or substantial slowdowns;
- meeting increased costs to obtain materials unavailable from the applicant’s original source due to interrupted supply chains;
- making rent or mortgage payments; and
- repaying obligations that cannot be met due to revenue losses.
- Governor Charlie Baker announced administrative tax relief to benefit small businesses, including postponing the collection of regular sales tax, meals tax, and room occupancy taxes that would be due in March, April and May so that they will instead be due on June 20, 2020. Additionally, all penalties and interest that would otherwise apply will be waived.
- Further: Businesses that paid less than $150,000 in regular sales plus meals taxes in the year ending February 29, 2020 will be eligible for relief for sales and meals taxes, and business that paid less than $150,000 in room occupancy taxes in the year ending February 29, 2020 will be eligible for relief with respect to room occupancy taxes.
- The Massachusetts Alcoholic Beverages Control Commission extended the credit terms for all invoices issued on or after January 18, 2020 to on-premises consumption licensees (i.e. bars and restaurants) for payment of those invoices.
- Tax Relief for Businesses: The Baker-Polito Administration is announcing tax penalty relief to support businesses affected by COVID-19. The Department of Revenue today announced that it will waive any late-file or late-pay penalties for returns and payment due for meals and room occupancy taxes between March 20 and May 31, 2020.
- Small Business Administration’s Administrator, Jovita Carranza, announced automatic deferments through December 31, 2020 for borrowers still paying back SBA loans from previous disasters. For more information, please refer to the Press Release.
Local Small Business Information!
Mitigating the Coronavirus is challenging for everyone, but especially for our local small businesses and their employees. See how they are adapting and how you can help by visiting Northampton.live.
Resources for Employees
The Division of Unemployment Assistance waived the one week waiting period for unemployment collection, and relaxed related requirements, including the requirement to look for other work while on unemployment.
- Unemployment Insurance Portal
- COVID-19 Job Seeker Services - MassHire Franklin Hampshire Career Centers
- Frequently Asked Questions About COVID-19: Employee Rights and Employer Obligations
- Information on Unemployment and Coronavirus (COVID-19)
- COVID-19: Department of Unemployment Assistance Contact Request
Resources for Senior Citizens
- NORTHAMPTON SENIOR SERVICES RESOURCE LIST FOR SENIORS & CAREGIVERS DURING THE COVID-19 PANDEMIC
- COVID-19 Updates To Resources
- Coronavirus: What Older Adults Need to Know - National Councils on Aging Personal information and protection tips
- AARP Community Connections - Neighbors Helping Neighbors
- COVID-19 State & Federal Updates
- Area Agency for Services for Seniors - Highland Valley Elder Services
- Community Services and Assistance - Community Action
- Mass 211 Hotline
- Antimicrobial Products for Use Against COVID-19
- Coronavirus Prevention – OSHA-based information
- National Institute on Aging regarding COVID-19 and how older adults should deal with the virus (VIDEO)
Coronavirus Scams
- Coronavirus Scams: What the FTC is doing – a list of current scams and how to avoid them.
Food Assistance
- Updates and information for the Northampton Survival Center community on our response to COVID-19
- Grow Food Northampton - COVID-19 Updates and Helpful Links
- Meals on Wheels - Highland Valley Elder Services
Government Food Programs
If you currently receive subsidies from a government food program these are the latest updates we have on the status of these benefits.
Department of Transitional Assistance (DTA)
No negative case actions for current DTA cash assistance (TAFDC/EAEDC) cases DTA is stopping all negative cash assistance case actions during the COVID-19 crisis. This means that, prospectively, no one should be terminated or reduced for any reason-- including sanctions, failure to verify information, reaching the time limit, etc. DTA has not yet worked out what to do about clients whose cash assistance cases are being reduced due to a sanction or over-payment.
This is currently a policy for TAFDC and EAEDC cases only - SNAP policies and procedures to be shared in the coming days. Thank you to DTA for quick action to ensure some of our lowest income families do not lose cash assistance during the crisis.
EBT Card Purchases
Policy re: allowing friends/family to use EBT card to purchase food**
A reminder that households can give permission to friends, family, or other trusted people to use their EBT card on their behalf, with no need for formal documentation or written paperwork. The federal rule about this says: "States shall not require households to notify or provide the State information regarding individuals making purchases permitted by the household on an ad-hoc basis." 7 CFR 273.8(f)((9)
**This may be helpful to remind seniors, persons with disabilities, and other populations who are particularly vulnerable and at risk from COVID-19, and who may need to ask others to go shopping on their behalf.
NEW INFO 3/24/2020
Because of COVID-19, you currently cannot apply in person at DTA.
Apply online: DTAConnect.com Downloa
Apply over the phone by calling Project Bread’s Food Source Hotline at (800)645-8333, the Food Bank of Western MA at (413) 247-9738, the Greater Boston Food Bank (617)427-5200, or other MA SNAP outreach partners listed here: Mass.gov/snap-outreach. (Note: not all SNAP outreach partners are able to take phone applications during the crisis, so call first to see if open.)
Department of Transitional Assistance SNAP Senior Assistance Office (833) 712-8027 DTA Assistance Line Call (877) 382-2363 for questions about your benefits. Talk to a case manager between 8:15 am-4:45 pm, M-F. During off hours you can access case information via their automated system.
COVID-19: Substance Use Disorder and Mental Health Resources
Online Support Groups and Recovery Meetings
- Alcoholics Anonymous Online Intergroup - Directory of online audio/video meetings 7 days per week.
- SMART Recovery - Online community where participants help one another recover from addictive behaviors.
- WEconnect and Unity Recovery - Free online daily all recovery meetings.
- Narcotics Anonymous - Online meetings in various time zones using multiple platforms.
- Herren Project - Live online support groups and recovery meetings, moderated by trained clinicians.
- In The Rooms - Free weekly online meetings for those recovering from addiction and related issues.
- Learn to Cope - Online support forum open to families, friends and loved ones who have someone in their lives who is struggling with addiction.
- Al-Anon Family Groups - Electronic meetings for anyone affected by alcoholism in a family member or friend.
- Allies in Recovery - Online support for families dealing with a loved one’s addiction, using the evidence-based CRAFT method (Community Reinforcement and Family Training ); free for Massachusetts residents.
Self-Care
- CDC - Mental Health and Coping During COVID-19
- Hazelden Betty Ford - Tips for Staying Connected and Safeguarding Your Addiction Recovery
- SAMHSA -Taking Care of Your Behavioral Health During an Infectious Disease Outbreak
- Shatterproof - How I’m Coping with COVID-19 and Social Isolation as a Person in Long-Term Recovery
- WHO (World Health Organization) - Mental Health and Psychosocial Considerations During COVID-19 Outbreak
Hotlines & Helplines
- 211 - 24/7 Massachusetts hotline with real-time COVID-19 information, resources, and referrals in multiple languages. Dial 2-1-1 from any landline or cellphone.
- Massachusetts Behavioral Health Access - Locate openings in mental health and substance use disorder services.
- Network of Care Massachusetts - New statewide comprehensive and searchable directory with information about more than 5,000 mental health, substance use and social service resources including program description, contact information, populations served, eligibility and fee information.
- Massachusetts Substance Use Helpline - Statewide, public resource for finding licensed and approved substance use treatment and recovery services. Call 800.327.5050 to get help, 8am-10pm Mon-Fri and 8am-6pm weekends.
- Veterans Crisis Line - Free, confidential resource for Veterans in crisis and their families and friends, including Veterans not registered with the VA. Dial 800.273.8255 and Press 1 to talk to someone, or text 838255 to connect with a qualified VA responder.
Emotional & Mental Health
- The National Disaster Distress Helpline is available with 24/7 emotional support and crisis counseling for anyone experiencing distress or other mental health concerns. Calls (1-800-985-5990) and texts (text TalkWithUs to 66746) are answered by trained counselors who will listen to your concerns, explore coping and other available supports, and offer referrals to community resources for follow-up care and support.
- Massachusetts General Health Psychiatry Guide to Mental Health Resources for COVID-19
Environmental Cleaning Companies for COVID-19
| 24 Restore | 1-855-280-3060 |
| Aftermath | 1-877-688-1174 |
| Bio Recovery | 1-888-627-2149 |
| Bio Specialists | 1-866-331-7731 |
| Clean Harbors | 1-855-487-7221 |
| Lilly’s Restoration | 1-413-213-3980 |
| Liptak Restoration | 1-413-568-3740 |
| Puro Clean | 1-800-775-7876 |
| Quality Cleaning & Restoration | 1-800-380-8343 (24 Hr. Emergency Response) |
| SERVPRO of Hampshire County | 1-413-324-1300 |
| Trauma Services | 1-888-648-7262 |
The City of Northampton and the Northampton Health Department does not endorse any of the environmental consultants on this list. This is not a complete list of environmental consultants located in the Western MA region. You are under no obligation to use the services of these firms, nor do we recommend one over another. This list is merely offered as a service to the community of some of the consultants available. There are other consulting firms located throughout the state and you are free to seek the advice and/or services of these firms as well. Please do not hesitate to contact the Conservation Department at (413) 259-3045 should you have any questions regarding this list.