All vital records must be requested in advance. No same day service. To help prevent identity theft, as of January 1, 2009, all vital records will be issued on security paper. Security paper prevents photocopies from being made.
The City Clerk holds and provides access to public records, vital statistics, and general information. The City Clerk's Office is the official filing agent for the city and accepts, files, records, and supervises the issuance and collection of fees for various commonwealth and city licenses. The City Clerk's Office is responsible for conducting elections in accordance with federal, state, and city ordinances.