The Ordinance Committee handles claims for the Claims Committee for incidents arising out of personal injury, property damage, including potholes and road defects, and towing reimbursement that are brought against the City.

See also http://www.lawlib.state.ma.us/subject/about/potholes.html
If you would like to submit a claim to the City of Northampton please review the Guidelines below.

PLEASE READ ALL INFORMATION CAREFULLY, AS MOST CLAIMS NEED TO BE SUBMITTED WITHIN 30 DAYS FROM THE DATE OF THE INCIDENT.