To report an emergency, please call dispatch at 911 or (413) 587-1100. Dispatch can direct Police and Fire, as well as DPW.

To report a DPW problem, please call us at (413) 587-1570 and press zero for the operator.

All DPW staff can be reached through the operator or by entering a direct extension. To contact specific people by email, click here but know that email is not reliable and may go unread for many days.

The Board of Public Works advises the Department of Public Works, sets policy, and awards contracts.