My mailbox was hit by a city snowplow, what do I do?
Occasionally mailboxes are damaged due to snowplowing operations. The Department of Public Works makes every effort to avoid damaging mailboxes but sometimes due to the amount of snow, weight of the snow or ice and the speed the plows need to travel at, mailboxes are sometimes damaged.

If you are unable to still receive mail go to your local Post Office and make arrangements for mail pick up.

If your mailbox was damaged as a result of city snowplowing operations you may submit a written explanation with any receipts and/or photos to the city clerk's office. Your claim would then be handled by the city insurance carrier MIIA.

Winter Snow Information

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1. What do the flashing blue lights at intersections mean?
2. How do I know if there is a ban in effect for on-street parking?
3. How do I know if a parking ban has been lifted?
4. My street was plowed, why is there still a parking ban?
5. Where can I park during a snow emergency?
6. My vehicle was towed now what do I do?
7. My mailbox was hit by a city snowplow, what do I do?
8. Does the city provide sand to residents?
9. Can I push snow into the street for removal?
10. Do I have to shovel out my fire hydrant?
11. When do I have to shovel my sidewalk?