Public Works oversees billing for the City's three public utilities: sewer, stormwater and water.  All inquires, updates or requests should be made to or 413-587-1570.

Utility Billing

Utility bills are mailed out quarterly and are divided into six (6) billing sections.  Billing section dates are outlined in the table below.  The third digit of your account number indicates which billing section your account is in.  For example, account 35-40005843 is in Billing Section 4.

Billing Sections
Quarters billed
Sections 1 & 2are generally billed inJanuary, April, July, October
Sections 3 & 4are generally billed inFebruary, May, August, November
Sections 5 & 6are generally billed inMarch, June, September, December

Please inform the DPW of change of home ownership or mailing address in order to insure proper and timely receipt of your utility bills.

Final Sale

Please note that you must allow 5 business days to process a final sale reading

To request a final sale:

  1. The following must be sent electronically to
  2. The following must be deposited at one of the drop boxes at 125 Locust Street or mailed to 125 Locust Street Northampton (please note that mailing your payment may delay the process):