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Comcast also maintains a 24 hours, seven days a week customer service phone line 1-800-266-2278 .
According to the Centers for Disease Control and Prevention (CDC), the COVID-19 virus is spread much like influenza, person-to-person through close contact (within about 6 ft.), via respiratory droplets when someone coughs or sneezes, and to a lesser extent through contact with infected surfaces.
The World Health Organization (WHO) defines coronaviruses as a large family of viruses that cause illness ranging from the common cold to more severe diseases. On February 11, The World Health Organization announced “severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2)” as the name of the new virus. Viruses, and the diseases they cause, often have different names, for example, HIV is the virus that causes AIDS. COVID-19 or coronavirus is the disease responsible for the virus called SARS-CoV-2 or severe acute respiratory syndrome coronavirus 2.
Similar to the flu, symptoms may include fever, cough, and shortness of breath 2-14 days after exposure. Symptoms can be mild to severe illness, and result in pneumonia.
For your safety and the safety of the community, if you have traveled to COVID-19 infected areas, or had contact with someone who has, and feel sick with a fever and cough within 14 days, call your medical office and/or hospital ahead of time and explain your recent travel history and symptoms before visiting a doctor’s office, Emergency Department, or Urgent Care Center. Medical staff can help to make decisions about whether, when and where, you should be evaluated. This will avoid spreading the virus further to individuals in waiting rooms and other areas at these locations. As always, if you are experiencing life-threatening symptoms, call 911 and seek emergency care.
The CDC does not recommend wearing a mask when out in the general public, as that has not been shown to prevent virus spread and can take masks away from people that need them.
Not necessarily. Your healthcare provider will determine the appropriate level of testing. Testing to detect this virus is only performed at the CDC and recently the Massachusetts Department of Public Health has also received approval to perform the tests.
We know that most patients who test positive will not require hospitalization. We also know that, so far, the COVID-19 virus has had minimal impact on the health of children. However, patients who do need inpatient care will receive care in isolation once admitted.
There is no vaccine, as of yet, to protect against COVID-19. Some antiviral medications are in the process of testing to see if they can address some of the symptoms.
Yes. At the end of March 2022 the CDC recommended second boosters for certain individuals ages 50 and older as well as certain individuals with moderate to severe immunocompromising conditions.
Please make an appointment here:
More information about second boosters here:
Yes! The CDC approved Pfizer vaccine boosters for children aged 12-15 on Jan 5, 2021.
We encourage appointments in April but are taking walk-ins at our locations. To make an appointment, click here.
In April our regularly scheduled clinics are at the
Elks Lodge at 17 Spring Street in Florence on Mondays 10am-6pm and Fridays 10am-2pm
and Thornes Marketplace in downtown Northampton on Thursdays 2pm-6pm and Saturdays 12pm-3pm.
We are doing HOME VISITS for homebound individuals in Hampshire County and are also working with Boards of Health across Hampshire County to provide mobile clinics in the communities. To request a mobile clinic or refer somene to the home visit program please contact email@example.com
If our clinic times do not work for you, you can also look on the Massachusetts VaxFinder page here: https://vaxfinder.mass.gov/
Third doses in a series of either Pfizer or Moderna have been recommended for people with severe to immune compromising conditions because of the possibility their first two doses might not be enough to fully protect them. These doses are given at least 28 days past their second dose and should be the same vaccine they already received. (There is no additional dose for J&J vaccine at the moment.)
Booster doses of Pfizer vaccine are another dose given 6 months past the second dose of Pfizer for anyone who fits the booster criteria. (see next question)
Boosters are available for the following:
The CDC recently made SECOND boosters available for individuals over the age of 50 and certain people with moderate to severe immunocompromise.
*Please note regarding J&J: On December 16, 2021 the CDC endorsed updated recommendations to express a strong clinical preference for individuals to receive an mRNA COVID-19 vaccine including Moderna and Pfizer vaccines over the Johnson and Johnson Janssen vaccine for any dose (first or booster).
Yes, we are offering booster doses for anyone who is fully vaccinated. We do check your vaccine card and/or record to make sure your booster is timed correctly. Please see the related question about booster eligibility.
These conditions or treatments include but are not limited to:
You can walk in or make an appointment at any of our clinics.
We offer third doses in the series of Pfizer or Moderna at our clinics for people with moderate to severe immune compromise. The CDC page on immunocompromising conditions is here. Third doses are available for people who have received the second dose of either Pfizer or Moderna vaccine a minimum of 28 days ago; these third doses should be the same vaccine that was received for first and second dose. Three months after the third dose they are due for a booster dose of either mRNA vaccine (Pfizer or Moderna).
Individuals with moderate to severe immunocompromise who received Janssen J&J vaccine as their first dose should receive a dose of an mRNA vaccine (Pfizer or Moderna) 4 weeks after the first J&J dose and then a booster dose 2 months after that additional dose.)
More information about immunocompromising conditions and COVID vaccines is HERE.
Yes, typically we do. The website is updated with the doses that are available.
Our nurse keeps a list of individuals who need a dose of Moderna vaccine. Explanation: There are 10 doses per vial of Moderna. We open one vial at a time so we don’t waste vaccine doses.
Please leave your name and phone number on her voicemail. Kate Kelly = x1216 It is also reasonable to look for Moderna by calling local pharmacies or other pop-up clinics in the area. VaxFinder is the statewide resource. https://vaxfinder.mass.gov/
We will be able to increase appointment availability once the “booster” is officially approved by CDC.
There are three ways to obtain your vaccination record:
1. Access your own vaccination record at https://www.myvaxrecords.mass.gov/
2. Access your vaccination record on your own healthcare web portal. The fastest way for you to obtain a copy of your vaccination record in Massachusetts is to access your primary care provider's web portal for your immunization record and save or print your vaccine record from there.
3. Call your provider for an MIIS vaccine certificate or printout of your vaccination records. Massachusetts healthcare providers who give any vaccines (all primary care providers) have access to the Massachusetts Immunization Information System and can download a vaccination certificate.
4. Request a handwritten card from the place where you received your vaccine dose(s). If you received your dose(s) at the Northampton Health Department we ask staff to work on new card requests during clinics each week and we mail them. We will try to accommodate you as soon as possible. Please know that we receive many requests for lost cards and this can take a week or more to get to you. To request a handwritten card, please send email with your name, date of birth, mailing address, and phone number (in case we have questions) to firstname.lastname@example.org OR call Public Health Nurse Kate Kelly and leave a message with this information at 413-587-1216.
All air source heat pumps (ASHP) include an outdoor unit that will look similar to the unit in Figure 1.
Figure 1: Typical ASHP outdoor unit
Ductless air source heat pumps, sometimes referred to as mini-splits, will have one or more indoor units that mount high on an inside wall. Figure 2 shows a typical air source heat pump indoor unit.
Figure 2: Typical ASHP indoor unit with remote control
Ducted air source heat pumps are connected directly to a building’s ductwork so there are no indoor wall units to be seen.
Ducted air source heat pumps – A ducted system has an outdoor unit that is connected to a building’s ductwork, much the same way that a furnace is connected to a home’s ductwork. Only with an air source heat pump the system is not creating heat, but rather moving it from the outdoor air inside so that the air handler in your ductwork can circulate it throughout the building. Cideo on ductless air source heat pumps
If you currently use electric baseboard, oil, propane or natural gas to heat your house you will reduce greenhouse gas emissions by converting some or all of your heating needs to an air source heat pump. An air source heat pump being run by electricity you buy from a Massachusetts utility will produce fewer greenhouse gas emissions per unit of heat delivered than even the most energy efficient traditional home heating system. This fact takes into account the greenhouse gas emissions caused by producing the electricity to run the heat pump and from any leakage of refrigerant while charging or operating the heat pump. If your electricity supply includes more low/no-carbon renewable energy than the standard utility mix then your greenhouse gas emissions will be even lower.
Because cold climate air source heat pumps are highly energy efficient, installing a system makes you eligible for a rebate from MassSAVE – Massachusetts’ utility-supported energy efficiency program. Depending on the type and efficiency of heat pump you install, Mass Save offers rebates of up to $500 for heat pumps. Additional information on these rebates can be found here: https://www.masssave.com/en/saving/residential-rebates/electric-heating-and-cooling/.
Mass Save also offers a HEAT Loan for efficient technologies like heat pumps. Through the HEAT Loan program, you could qualify for a 0% interest loan of up to $25,000 over a term of up to 7 years, which you could use to finance your heat pump installation. Additional information on the HEAT Loan can be found here: https://www.masssave.com/en/saving/residential-rebates/heat-loan-program/
Because cold climate air source heat pumps are considered a clean heating and cooling technology, installing a system makes you eligible for a rebate from the Massachusetts Clean Energy Center (MassCEC) – Massachusetts’ renewable energy support agency. Rebates from the MassCEC range from $625 to $6,000 per system depending on system type and your income and family size. Additional information on these rebates can be found here: http://www.masscec.com/get-clean-energy/residential/air-source-heat-pumps
Contractors selected to provide air source heat pumps through the HeatSmart Northampton program will help customers determine more exact payback times after rebates for each specific system.
To put this into context, in Northampton typical nighttime low winter temperatures stay above zero degrees Fahrenheit and generally stay above 10 degrees Fahrenheit. But on rare occasions temperatures have been known to drop well below zero. Therefore a backup system would be needed on rare occasions.
Amherst, Chelsea, Natick, Weston, Arlington, Dartmouth, New Bedford, Westwood, Bedford, Fairhaven, Newton, Winchester, Boston, Fitchberg, Randolph, Winthrop, Brookline, Greenfield, Salem, Woburn, Cambridge, Hamilton, Sharon, Cape Cod (20 towns), Haverhill, Shirley, Chelmsford, Holyoke, Watertown
If your event is open to the public, so that any individual walking off the street can attend, whether you are charging a fee for the alcohol or not, you need a short term liquor license. If your event is private and invitation only, you do not need a short term liquor license. If you are unsure whether or not you need one, please call the License Commission office to inquire.
You can either submit the application and the corresponding documents via email or you can drop them off in person. The short term license application is found online and should be submitted COMPLETELY with TIPS certifications for the proposed servers and a certificate of insurance proving liquor liability for the event with a per occurrence amount of no less than $250,000.
Please review the short term liquor license page for information on all of the requirements.
Yes. On December 5, 2019, an order to accept M.G.L. Ch. 138 §12 permitting cordials and liqueurs was signed by the City Council. This acceptance allows wine and malt license holders to also sell cordials and liqueurs, subject to approval of the Local Licensing Authority and the ABCC.
Yes, any changes to your licensed premises, including outdoor seating, requires you to file an application for an alteration of premises, which must be approved by both the Northampton License Commission and the ABCC. Until you receive approval from both commissions, you can not commence alcohol service outside. If you are proposing to place tables and chairs on public ways, you must apply to the Department of Public Works for an outdoor tables and chairs permit.
Any establishment where food is sold the the premises contains kitchen and dining room equipment and the capacity for preparing, cooking and serving food, is required to have a common victualler license. Licenses are issued on an annual basis for a cost of $50.00. The common victualler application is found online and is required to be submitted with the supplemental documents that can be found here. Applications must be submitted at least one week prior to the next scheduling License Commission meeting.
A 2001 Institute study of 23 intersections in the United States reported that converting intersections from traffic signals or stop signs to roundabouts reduced injury crashes by 80 percent and all crashes by 40 percent.1 Similar results were reported by Eisenman et al.: a 75 percent decrease in injury crashes and a 37 percent decrease in total crashes at 35 intersections that were converted from traffic signals to roundabouts.2 Studies of intersections in Europe and Australia that were converted to roundabouts have reported 41-61 percent reductions in injury crashes and 45-75 percent reductions in severe injury crashes.3
In the study of crashes at Maryland roundabouts, Institute researchers concluded that unsafe speeds were an important driver crash factor. Some drivers may not have seen the roundabout in time. Measures to alert drivers of the need to reduce speeds (e.g., speed limit signs well in advance of roundabouts) and increase the conspicuity of roundabouts (e.g., larger roundabout ahead signs and YIELD signs, enhanced landscaping of center islands, pavement with reflector markings) may help to reduce crashes at roundabouts. Certain design features such as adequate curvature of approach roads also may aid in reducing speeds.
A recent Institute study documented missed opportunities to improve traffic flow and safety at 10 urban intersections suitable for roundabouts where either traffic signals were installed or major modifications were made to signalized intersections.8 It was estimated that the use of roundabouts instead of traffic signals at these 10 intersections would have reduced vehicle delays by 62-74 percent. This is equivalent to approximately 325,000 fewer hours of vehicle delay on an annual basis.
The additional travel lanes in multi-lane roundabouts increase the complexity of the driving task. Information is not yet available on drivers' attitudes toward multi-lane roundabouts in the United States.
File a zoning permit with the Building department describing your project to determine if you just need a building permit or if you need a public review/public hearing for wetlands, zoning relief, architectural review etc. NOTE: Not all projects require a public hearing.
The permit path to project completion varies depending on the zoning district where your property is located, whether or not there are wetlands and how big your project is.
Other permits may be required from the Department of Public Works. Please visit their page.
You must apply for the appropriate permit in the Office of Planning & Sustainability by following these instructions.
Application deadline is generally 30 days prior to the public hearing. Staff will not schedule a public hearing, however, until an application is complete with all the needed information so the application can potentially be acted on the same night. (Planning Board, Zoning Board, and the Conservation Commission generally meet second and fourth Thursdays, Central Business Architecture first Tuesdays, and other boards as needed.)
It is strongly urged that all applicants check with appropriate city staff before filing an application to ensure that all information and materials required to address the project are submitted with the application.
Permit Type and standards
Site Plan Approval (Planning Board) review looks at the details of a project (e.g., traffic mitigation, stormwater, pedestrian access), not the use. The board can only deny a site plan if the project cannot meet the technical criteria-- usually only if an applicant refuses to provide necessary information. Some projects require special permits and site plan approval simultaneously. Other agencies and representatives can help review major and complex projects to provide feedback to applicants and boards.
Required Vote: Majority of members present.
Special Permit (Planning Board and Zoning Board) review determines whether or not the proposed use is appropriate based on the permit criteria. The board may deny a project IF it finds that the criteria are not met, or cannot be met even with conditions.
Required Vote: Board super-majority (5 planning board or 3 zoning board)
Special Permit (Planning Board) for multifamily or mixed commercial/residential within 1/2 mile of train or bus pulse point if 10% are affordable units, and reduction of parking to encourage density.
Required Vote: Majority of the Board
Subdivision approval of projects which require new roads (Planning Board), based on infrastructure standards, and approval not required of survey plans, based on sufficiency of the frontage.
Required Vote: Majority of members present
Central Business Architecture (Central Business Architecture Committee) review of the design of buildings, not the uses, in accordance with existing standards.
Required Vote: Majority of members present
Wetlands permits (Order of Conditions and Determination of Applicability) (Conservation Commission) review is of the wetlands impacts based on specific criteria, not the desirability of a project.
Required Vote: Majority of members present
Historical Commission (demolition delay and historic district) review is based on the specific historic preservation or compatibility standards in the regulations, not on the desirability of a project.
Required Vote: Majority of members present
Applications and supporting materials for pending projects that require a public hearing are available at www.NorthamptonMA.gov/Pending or Planning & Sustainability, City Hall,210 Main St., Northampton (8:45 AM to 4:30 PM). Planning staff is available to answer questions: www.northamptonma.gov/Directory.aspx?did=22.
Public Hearing notices are available at www.gazettenet.com/Public-Notices (search for Northampton) and public agendas are posted http://northamptonma.gov/agendacenter. For some projects abutters will get mailed a notice about two weeks prior to the hearing, and a notice will be posted on the property. (Notice is not mailed for continued public hearings, but they are posted at the agenda center.)
Not all projects require a public hearing. Those projects may be reviewed at the Building Department website.
Comments/questions may be made to city staff via voice or via email ahead of the public hearing. Comments may also be made during the public hearing for that item.
Public hearings open at or after the time advertised, never early. The chair will open the hearing and the applicant will present their plans and the board will then ask its questions. After that, members of the public are invited to ask questions and offer any comments. Written comments, including the name and address of the person making the comment, may be submitted to the board up until the time the public hearing is closed. Most public hearings are closed and decisions are issued on the same night, although some complicated projects or incomplete filings may be continued to a specified date and time.
The Planning Board, Zoning Board, Historical Commission, Conservation Commission, and Central Business Architecture hear permit applications at advertised public hearings. Depending on the relevant statute, the city or the applicant may publish legal notices and notify abutters. Anyone is welcome at hearings and invited to participate.
Boards are made up of unpaid community volunteers--dedicating their time to serve our community. Planning & Sustainability staff assists applicants, community members, and boards to ensure a legal, fair, and transparent process following regulations and broader Sustainable Northampton Comprehensive Plan goals and objectives.
Neither the Mayor nor City Councilors review or approve permits.
The Board determines when there is enough information to close the public hearing. The Board must make a decision based upon regulations and adopted plans and consideration of public comments
Approval standards are at www.northamptonma.gov/938/Permits-Codes. Public comments are very important and often persuasive, especially when they align with the regulatory standards. Testimony does not replace, however, the board's reliance on other information, statutes, city plans and regulations, and case law. (See Unrepresented Democracy in Local Zoning and Planning Boards). The City writes its own zoning and other ordinances, typically based on the City’s Sustainable Northampton Comprehensive Plan (updated 2021), which includes climate resilience and regeneration, bike/ped, and open space elements. Projects such as affordable and attainable housing and encouraging land use patterns that support commercial centers and reduce greenhouse gas emissions often come from community-wide goals even when immediate abutters might have a different vision.
After the public hearing is closed, no new testimony or information can be accepted. The permit granting board deliberates and makes their decision. Planning & Sustainability staff then issues the necessary decision. Notice of the decisions varies based on statutory requirements, with notice of Zoning Board and Planning Board decisions mailed to abutters. Abutters have the right to appeal, within strict appeal periods and procedures established by law for each permit process. Appeal periods are noted on decisions.
Applicants must pick up certified copies of the decision from the City Clerk at the end of the appeal period and record the decision at the Register of Deeds before seeking a building permit.
Biodegradable bags - Bags that: (1) contact no polymers derived from fossil fuels; and (2) are intended for single use and will decompose in a natural setting to an environmentally beneficial material at a rate comparable to other biodegradable materials such as paper, leaves, and food waste.
Compostable plastic bags - plastic bags that: (1) conform to the current America Society for Testing and Materials International D6400 for compostability; (2) are certified and labeled as meeting the ASTM D6400 standard specification by a recognized verification entity; and (3) conform to any other standards deemed acceptable by this section.
1. Thin-film plastic bags used to contain dry cleaning, newspapers, produce, meat, bulk foods, wet items and other similar merchandise, typically without handles;
2. Any flexible transparent covering for uncooked or raw meat, poultry, raw fish, hard cheese, cold cuts, fruit, and vegetable products, baked goods, or bread;
3. Thin-film single-use plastic bags under 3.0 mils purchased prior to April 1, 2015, and used before July 1, 2018.
If an additional violation of the ordinance has occurred within one year after a warning notice has been issued for an initial violation, the Mayor's designee shall issue a notice of violation and shall impose a penalty against the retail establishment.
The penalty for each violation that occurs after the issuance of the warning notice shall be no more than: 1) $50 for the first offense; 2) $100 for the second offense and all subsequent offenses. No more than one penalty shall be imposed upon a retail establishment within a seven-calendar-day period.
There is no real evidence to indicate that stop signs decrease the speed of traffic. Impatient drivers view the additional delay caused by unwarranted stop signs as "lost time" to be made up by driving at higher speeds between stop signs.
Unwarranted stop signs breed disrespect by motorists who tend to ignore them or slow down without stopping. These "roll through" stops can sometimes lead to tragic consequences.
Unwarranted stop signs also create negative environmental impacts via increased CO2 emissions, decreased fuel efficiency, and degraded neighborhood sound/air quality.
The purpose of the stop sign is to prevent collisions. It is not intended, nor shall it be used for the control of speed, traffic calming, or to forestall pedestrian, rear-end, or turning movement accidents.
To insure uniformity in stop sign studies and recommendations, the warrants as provided in the 2003 MUTCD. Section 2B.05 will govern.
Multi-way stop Signs must meet the warrant criteria as outlined in Section 2B.07 of the 2003 MUTCD.
Source: Massachusetts amendments to the 2003 manual on uniform traffic control devices and the standard municipal traffic code, October 2006
Is this an intersection of a minor road with a main road where application of the normal right-of-way rule (e.g. yield to the right) is unduly hazardous?
Is this an intersection where a street enters an arterial (major) street?
Is this an intersection where a combination of speed, restricted view and reported crash history indicates a need for control by the stop sign?
Where traffic control signals are justified, the multiway stop is an interim measure that can be installed quickly to control traffic while arrangements are being made for the installation of the traffic control signal.
A crash problem, as indicated by 5 or more reported crashes in a 12-month period that are susceptible to correction by a multiway stop installation. Such crashes include right- and left-turn collisions as well as right-angle collisions.
Minimum volumes:The vehicular volume entering the intersection from the major street approaches (total of both approaches) averages at least 300 vehicles per hour for any 8 hours of an average day, and
The combined vehicular, pedestrian, and bicycle volume entering the intersection from the minor street approaches (total of both approaches) averages at least 200 units per hour for the same 8 hours, with an average delay to minor-street vehicular traffic of at least 30 seconds per vehicle during the highest hour, but
f the 85th-percentile approach speed of the major-street traffic exceeds 65 km/h or exceeds 40 mph, the minimum vehicular volume warrants are 70 percent of the above values.
Where no single criterion is satisfied, but where Criteria B, C.1, and C.2 are all satisfied to 80 percent of the minimum values. Criterion C.3 is excluded from this condition.
source: 2003 Manual of Uniform Traffic Control Devices (MUTCD)
Sometimes these traffic studies are conducted for the city by an outside entity like the Pioneer Valley Planning Commission (PVPC) or, in the case of a new commercial or housing project, by private engineering firms paid for by the project developer.
The unofficial rules of thumb at four-way stop intersections are as follows:
If you are the only vehicle at the intersection, stop, look all ways, and proceed.
If there is already another vehicle at the intersection, it has the right-of-way.
If two vehicles arrive at the same time, the vehicle on the right has the right-of way.
Research has shown that unwarranted stop signs and stop signs that have been used for speed control, do not have the effect desired. Speeds between the stop signs increase as drivers try to make up for lost time. Drivers tend to roll through the unwarranted stop signs with higher frequency (over 50%).
Traffic accidents at unwarranted stop controlled intersection are often higher than when the intersection was uncontrolled or two-way stop controlled. There is also an increase in noise and air pollution levels to nearby residents as the result of vehicles braking and accelerating.
Stop signs cannot be viewed as a cure-all for solving all safety problems, but, when properly located, they can be useful traffic control devices to enhance safety for all roadway users.
Voting by mail is available to all voters for all elections in 2020. NEW LEGISLATION allows you to vote by mail without an excuse.
A written request is needed that includes the name of the voter, legal voting address, address where the ballot will be sent, and the voter (or designee) signature.
If you are registered as a Democrat, Green Rainbow, Libertarian, or Republican, you can only receive the ballot for the party with which you are affiliated.
If you are requesting an absentee ballot for a primary election and you are not an enrolled voter (have no political party affiliation) you must also choose a party ballot. For the September 1, 2020 Primary Election there are four party ballots to choose from: Democratic, Green Rainbow, Libertarian, or Republican. No ballot can be mailed without this information.
Applications must reach the City Clerk’s Office by August 26 close of business for the State Primary.
Applications must reach the City Clerk’s Office by October 28 close of business for the State Election.
State Primary ballots need to be back to the City Clerk’s Office by 8 p.m. on September 1. THEY CANNOT BE DROPPED OFF AT THE POLLS.
State Election ballots need to be postmarked no later than November 3 and must be back at the City Clerk’s Office no later than November 6th close of business.
Yes; a family member, close relative, or other person residing in the same household may apply for a ballot to be mailed to you.
You must file a new application annually for one or all elections for that calendar year.
Yes. Your doctor can write a letter that you must file with the City Clerk. The letter must state that you are permanently unable to go to the polls due to a physical disability. The City Clerk’s Office will automatically send you an application every year. The application must be filed with the City Clerk every year.
When a Snow Emergency is called, a City-wide night parking ban goes into effect: overnight parking is prohibited on any street from 12:01 a.m. - 6 a.m., except downtown on Main Street where the prohibition is from 2 a.m. - 7 a.m.
Snow Emergencies remain in effect until cancelled and are often enforced for more than one night. The Winter Information Line is updated and Alert emails are sent when the Snow Emergency is cancelled.
Overnight parking is available in the John E. Gare garage at all hours on a space-available basis. There is a fee for overnight parking in the garage. Free overnight parking is available in the city parking lot on Armory Street (near the Parking Garage) from 8 p.m. - 8 a.m.
If you park on a city street or in a city parking lot (except the Armory Street lot) your vehicle will be subject to ticketing and towing. This is a public safety issue.
Parking bans can extend a few days, stay informed by calling the snow information line at 413-586-6969 or by signing up with Reverse-911 to receive, email, text or telephone updates.
Sign up to receive alerts and stay informed.
If you are unable to still receive mail go to your local Post Office and make arrangements for mail pick up.
If your mailbox was damaged as a result of city snowplowing operations visit the City Clerk's Office website for information on filing a claim. City Clerk's Office
It is important for the health and safety of residents that sidewalks are cleared of snow within 24 hours from the end of a snow event. If you are responsible for a sidewalk on your property please clear the snow as soon as possible. Fines can be levied by the Police Department if snow is not cleared. Changes were recently made to the sidewalk snow removal ordinance, a link to the ordinance is available below.