The Division of Community Care (DCC) is a pioneering public health-led initiative in the City of Northampton, MA, designed to provide an additional response for community members who need immediate help with personal challenges.  The DCC launched on September 5th, 2023, and operates with a person-centered, trauma-informed approach, grounded in the belief that everyone's humanity is interconnected. The DCC responds to calls for those experiencing emotional distress, challenges meeting basic needs, conflict, houselessness, substance use concerns, and other difficulties. It also receives referrals from social services, providers, community-based organizations, municipal departments, and local businesses. Through restorative practices, the DCC works to reduce disparities and risks individuals face, promoting equitable health and social justice outcomes. These efforts aim to minimize intersections with the criminal justice system, address gaps in care, and alleviate burdens on healthcare and emergency department capacities. 

As the DCC completed its first full calendar year of operation, an Impact Report for 2024 is now available where you can learn more about the program and support provided.