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City of Northampton, Massachusetts
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Claim For Damages -

  1. Claims for Damages Due to ROADWAY DEFECTS

    The City Clerk's Office will accept claims for property damages or personal injury caused by a roadway defect and will forward them to MIIA, the City's insurance company.   MIIA requires sufficient time to complete an investigation of your claim.

    Claims for damages or personal injury caused by roadway defects must be filed within 30 days of the incident.  Claims are subject to investigation to determine whether the City had prior knowledge of the defect and failed to fix the defect within a reasonable amount of time.   The insurance company may factor in weather or other elements when determining what is reasonable.

  2. Damage Type caused by Roadway Defect*

    Please Select only one:

  3. CONTACT INFORMATION

    Please include accurate contact information if we have any questions.

  4. Please include explanation of the incident including damages or injuries suffered.

  5. Provide pictures of damages or of roadway defect.

  6. Leave This Blank:

  7. This field is not part of the form submission.